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Delaware VOCAL Disclaimer


Thank you for visiting Delaware VOCAL (the “Website”). Delaware VOCAL is a service provided by the State of Delaware Department of Labor, hereinafter Delaware VOCAL, and funded through a Reemployment and System Integration Dislocated Worker Grant (RSI-DWG) received by Delaware Department of Labor, Division of Employment and Training. America’s Job Link Alliance–Technical Support (AJLA–TS) maintains the Website.

As is true for many other websites, this site has rules that apply to your use of or participation in the site and any services available through it. Those rules, referred to as “Terms of Use,” are set forth below. By using the Website, you are agreeing to comply with, and be bound by, the following Terms of Use. Please review them carefully.

Terms of Use

All references to Delaware VOCAL in this Terms of Use refer to and include the State of Delaware, which operates Delaware VOCAL.

You agree that this Terms of Use constitutes the entire agreement between you and Delaware VOCAL with respect to your use of the Website. Delaware VOCAL may amend this Terms of Use at any time without specific notice to you. The latest Terms of Use will be posted on the Website, and you should periodically check this Terms of Use for changes. Your continued use of the Website shall be deemed as your acceptance of any such changes.

Delaware VOCAL is providing this information (the “Website”) as a public service, and the information contained within it is continually under development. Users of Delaware VOCAL should be aware that, while we try to keep the information on this Website timely and accurate, neither the Delaware VOCAL nor AJLA–TS checks the accuracy of all information contained on this website. While Delaware VOCAL makes every effort to correct errors brought to our attention, be aware that we do not control or guarantee the accuracy, relevance, or completeness of information entered into the Website. Delaware VOCAL will not be liable for any damages of any kind resulting from the use of this Website, including, but not limited to, direct, indirect, incidental, punitive and consequential damages.

Delaware VOCAL may discontinue, edit, delete, or change any aspect of the Website, including, but not limited to: (i) restricting availability times; (ii) restricting compatibility with certain computer software or hardware; (iii) restricting amounts of use permitted; and (iv) restricting, suspending, or terminating any user's right to use the Website, at Delaware VOCAL's sole discretion and without prior notice or liability.

Delaware VOCAL reserves the right to make changes to this Website, the disclaimers and the terms and conditions at any time.

Linking and Third Party Policy

Delaware VOCAL provides links to websites that are not controlled, maintained, or regulated by Delaware VOCAL, or the Website, and as such, neither Delaware VOCAL, nor AJLA–TS is responsible for the content of those Websites. Use of information obtained from those websites is voluntary, and reliance on that information should be undertaken only after an independent review of its accuracy. References at those websites to any specific commercial product, process, or service by trade name, trademark, or otherwise does not constitute or imply endorsement, recommendation or favoring by Delaware VOCAL.

Your dealings with any third parties mentioned on or found through the Website are solely between you and such third parties, and are subject to any terms, conditions, warranties, or representations associated with such dealings. You agree that use of Third-Party Websites is at your sole risk and is without warranties of any kind by Delaware VOCAL, expressed or implied, including warranties of title, fitness, for a particular purpose, and merchantability or non-infringement. Under no circumstances is Delaware VOCAL liable for any damages arising from transactions between you and third parties or for any information appearing on Third-Party Websites or any other website linked to the website.

In the event you discover problems with or have concerns regarding the format, accuracy, timeliness, or content of a link to an external website, please contact


The Delaware VOCAL name, and other names used for Delaware VOCAL and State of Delaware products and services are trademarks/service marks of State of Delaware. Other products and company names mentioned on the Website may be trademarks/service marks of their respective owners.


The content organization, graphics, design, compilation, and other materials on or related to the Website are protected under applicable copyright, trademark, and other proprietary and intellectual property rights. The copying, redistribution, use, or publication by you of any such materials or any part of the Website, except as allowed by this Terms of Use or applicable law, is strictly prohibited. You do not acquire ownership rights to any content, document, or other materials viewed through the Website. You must keep intact all copyright and other proprietary notices.

Infringement Policy

Delaware VOCAL respects the intellectual property of others and asks you to do the same. Delaware VOCAL reserves the right, but not the obligation, to terminate your use of the Website if it determines in its sole and absolute discretion that you are involved in infringing activity, including alleged acts of first-time or repeat infringement, regardless of whether the material or activity is ultimately determined to be infringing.


You agree to defend, indemnify, and hold harmless Delaware VOCAL, Delaware JobLink, the State of Delaware, AJLA–TS and their affiliates and their respective officers, employees, and agents from and against any and all claims, actions, suits, or proceedings, as well as any and all losses, liabilities, damages, costs, and expenses (including reasonable attorney’s fees) arising out of or related to (a) any material posted or otherwise provided by you that infringes any copyright, trademark, trade secret, patent, or other intellectual property right of any person or defames any person or violates their rights of publicity or privacy, (b) any misrepresentation made by you in connection with your use of the Website; (c) any violation by you of this Terms of Use; and (d) any claims brought by other persons or entities arising from or related to your use of the Website, including information obtained through the Website.

In addition, any written notice regarding any defamatory or infringing activity, whether of a copyright, patent, trademark, or other proprietary right, should be sent to Delaware VOCAL, listed above, and must include the following information:

Delaware VOCAL reserves the right to accommodate and otherwise not interfere with standard technical measures used by copyright owners to protect their materials.

Prohibited Behavior

You are prohibited from using the Website in any way to do any of the following:

Use of Live Chat

Delaware VOCAL includes a live chat feature so that job seekers can reach out to staff for assistance. You may be asked to provide information such as your username, first and last name, or email address so that staff can assist you with your account. We will never ask for, nor should you ever provide, specific Personally Indefinable Information (PII) such as your Social Security number or date of birth. All messages to and from the chat agent are secured with 256-bit SSL encryption between each component of the communications path. Chat message histories will be stored and secured consistent with industry standard practices.

When a Delaware VOCAL staff member is not available to respond to your chat, messages may be sent from an automated response system (chatbot). Any automated responses will be identified as computer generated. These computer-generated messages are not moderated by Delaware VOCAL staff. You can verify any information provided to you by the chatbot service by submitting questions to


You understand that Delaware VOCAL has no obligation to monitor the Website. However, Delaware VOCAL reserves the right at all times to disclose any information as necessary to satisfy any law, regulation, or governmental request, or to refuse to post or to remove any information or materials, in whole or in part, that in Delaware VOCAL 's sole and absolute discretion are objectionable or in violation of this Terms of Use. You acknowledge that Delaware VOCAL reserves the right to, and may from time to time, monitor any and all information transmitted or received through the Website, for operational and other purposes, subject to Delaware VOCAL’s Privacy Policy. During monitoring, information may be examined, recorded, copied, and used for authorized purposes in accordance with Delaware VOCAL’s Privacy Policy. Use of the Website constitutes consent to such monitoring.

Privacy Statement

Delaware VOCAL is dedicated to protecting your privacy online. To learn more about privacy please follow the link in the site footer to read the entire Privacy Policy. That policy is subject to change; therefore, it is recommended that individuals refer back to that statement which is available on the home page periodically.

Internet Security Statement

Delaware JobLink considers the security of our Participants and citizens' information critical. Documented steps are taken to safeguard information according to established security standards and procedures, and we continually assess the newest technology for protecting information.


Delaware VOCAL is pleased to hear from users and welcomes your comments regarding the Website. If you submit any original creative ideas, suggestions, notes, concepts or materials (“Submissions”), they shall be deemed, and shall remain, the property of Delaware VOCAL, and shall otherwise be subject to the provisions of this Terms of Use. None of the Submissions shall be subject to any obligation of confidence on the part of Delaware VOCAL, and Delaware VOCAL shall not be liable for any use or disclosure of any Submissions. Without limitation of the foregoing, the State of Delaware VOCAL, shall exclusively own all now known or hereafter existing worldwide rights to the Submissions of every kind and nature and shall be entitled to unrestricted use of the Submissions for any purpose whatsoever, commercial or otherwise, without compensation to the provider of the Submissions.


This website is not intended for use by minors under the age of eighteen (18) and by using this website you agree that you are at least eighteen (18) years of age. If you have agreed to allow your minor child, or a child for whom you are legal guardian (a “Minor”), to use the Website, you agree that you shall be solely responsible for: (a) the online conduct of such Minor; (b) monitoring such Minor's access to and use of the Website; and (c) the consequences of any use of the Website by such Minor.

Export Control Information

Unless otherwise specified, the materials on the Website are presented solely to provide information regarding and to promote Delaware VOCAL and other products and services available in the State of Delaware. The Website is controlled and operated by Delaware VOCAL from its offices within the State of Delaware. Delaware VOCAL makes no representation that materials on the Website are appropriate or available for use outside the State of Delaware. Those who choose to access the Website from outside the State of Delaware do so on their own initiative and are responsible for compliance with local laws, to the extent that local laws are applicable.


This Terms of Use shall be treated as though it were executed and performed in Delaware, and shall be governed by and construed in accordance with the laws of the State of Delaware (without regard to conflict of law principles). Any cause of action by you with respect to the Website (and/or any information, products, or services related thereto) must be instituted within one (1) year after the cause of action arose or be barred. The language in this Terms of Use shall be interpreted as to its fair meaning and not strictly for or against either party. All legal proceedings arising out of or in connection with this Terms of Use shall be brought solely in Delaware. You expressly submit to the exclusive jurisdiction and venue of said courts and consent to extra-territorial service of process. Should any part of this Terms of Use be held invalid or unenforceable, that portion shall be construed consistent with the applicable law and the remaining portions shall remain in full force and effect. To the extent that anything in or associated with the Website is in conflict or inconsistent with this Terms of Use, this Terms of Use shall take precedence. Delaware VOCAL’s delay or failure to enforce any provision of this Terms of Use shall not be deemed a waiver of such provision nor of the right to enforce such provision. No waiver by either party of any breach or default hereunder shall be deemed a waiver of any subsequent breach or default. The titles and subtitles used in this Terms of Use are used for convenience only and are not to be considered in construing or interpreting this Terms of Use.

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